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Snacke Shacke Policies


Shipping Policy


Thank you for shopping with us! We want your order to arrive safely, securely, and as quickly as possible. Please review our shipping policy below.
Order Processing

  • Orders are typically processed within 24-48 hours after payment is successfully received.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • During holidays, promotions, or periods of high order volume, processing may take additional time.

  • You will receive an order confirmation after your purchase and a shipping confirmation with tracking information once your order has shipped.


 
We currently ship orders within the United States, including eligible residential and business addresses.
Available shipping options and costs will be displayed at checkout based on your order size, destination, and selected shipping method.
Estimated delivery times:

  • Standard Shipping: 3–7 business days
     

Please note that delivery estimates begin after your order has been processed and shipped. Shipping times are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout and based on USPS updated shipping cost.
From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly stated at the time of purchase.



Tracking Your Order


Once your order ships, you will receive tracking information by email or through the contact information provided at checkout.
Tracking information may take up to 24–48 hours to become active after your shipping confirmation is sent.


Delayed or Lost Packages


Once an order has been shipped, delivery is handled by the selected shipping carrier. Delays may occasionally occur because of weather, holidays, carrier issues, incorrect addresses, or circumstances outside of our control.
If your package appears to be delayed or lost:

  1. Check your tracking information for the latest update.

  2. Contact the shipping carrier directly if the package is showing as delivered or significantly delayed.

  3. Contact us if you need additional assistance.


We will do our best to help resolve shipping issues, but we cannot guarantee delivery dates once an order is in the carrier's possession.


Incorrect or Incomplete Addresses


Customers are responsible for providing an accurate and complete shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Please contact us as soon as possible if you notice an error in your shipping address after placing your order. We will do our best to make corrections before the order ships, but changes cannot be guaranteed.


Damaged Packages


If your order arrives damaged, please contact us as soon as possible and provide:

  • Your order number

  • A description of the damage

  • Photos of the damaged package and products

We will review the situation and work with you to determine the appropriate resolution.

 
Returned or Undeliverable Packages


Packages returned to us because they are refused, undeliverable, or sent to an incorrect address may be subject to additional shipping fees.
Refunds for returned packages will be handled according to our Return & Refund Policy.

If you have questions about your order or our shipping policy, please contact us through the customer service information provided on our website.
We appreciate your business and thank you for choosing us!

No-Refund & Seller-Fault Policy

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We want every customer to be happy with their purchase. Because our products may be prepared, packaged, or fulfilled specifically for each order, all sales are final and we do not offer refunds, returns, or exchanges unless the issue was caused by an error or fault on our part.

 

No Refunds

 

Except where the seller is at fault, we do not provide refunds for:

  • Change of mind or no longer wanting the item

  • Incorrect product selection

  • Incorrect size, quantity, flavor, or variation selected by the customer

  • Failure to read the product description or listing information

  • Customer-provided incorrect or incomplete shipping information

  • Delays caused by the shipping carrier

  • Packages marked as delivered by the carrier

  • Failure to receive or retrieve a package

  • Damage that occurs after successful delivery due to customer handling or storage

  • Normal variations in appearance, color, texture, or packaging that do not affect the quality or usability of the product

 

 

When We Will Provide a Refund

 

 

A refund may be issued when the issue is determined to be the result of an error or fault on our part, including:

  • The wrong item was shipped due to our error

  • An item is missing from the order due to our fulfillment error

  • The product arrives damaged due to improper packaging or handling before shipment

  • The product is defective or otherwise does not meet the description provided in the listing

  • We made another confirmed error in fulfilling your order

 

 

Refund Request and Approval

 

 

If you believe your order qualifies for a refund because of an error on our part, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photos or videos showing the problem, when applicable

  • Photos of the shipping package and packaging if the item arrived damaged

We may request additional information to investigate the issue.

 

All refund requests are reviewed individually. A refund will only be issued when we determine that the issue resulted from an error or fault on the seller's part.

If approved, refunds will generally be issued to the original payment method. Processing times may vary depending on the customer's financial institution or payment provider.

Important Notice

By placing an order, the customer acknowledges and agrees to this No-Refund & Seller-Fault Policy.

This policy does not limit any rights or remedies that cannot legally be waived under applicable federal, state, or local law. If applicable law requires a refund, return, cancellation, or other remedy, those legal requirements will apply.

We appreciate your understanding and your business!

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